digital communication solutions

Get complete control over your Business Communications at Affordable Rates making Best Use of Open Source Technology more than ever before.

Experience POWER OF DIGITAL COMMUNICATION

An IP PBX is a Unified Communications System that unifies Public Switched Telephone Network (PSTN) with Voice over Internet Protocol (VoIP) transforming the Enterprise Communications to the next generation, allowing digital advantage to the users. RAAL Systems provides future ready IP PBX solution with Open Source Technology Asterisk™ that connects with various interfaces, highly flexible, scalable and easily integrates with any third-party applications. We provide a True IP PBX that ensures seamless integration of telecommunication and enterprise applications enabling calling from CRM, ERP applications, or detailed pop-up while receiving calls, unlike many IP PBXes, which only support SIP Phones.

Understand your user experience

RAALINK CRM is an approach to manage your interaction with current and potential customers, using data analysis of the history of all the interaction of the customer through telephone calls, E-mail, webchat, meetings, visits and the purchases, specifically focusing on Customer Retention  and driving the sales growth. RAALINK captures the Customer Needs to provide Organizational Responses to the queries, measure the Customer Satisfaction increase Customer Loyalty and also provide Customer Service to resolve Complaints.

end to end solution provider

We have the entire bouquet of products and services for Digital Communication as follows:-

  •  Customer Relationship Management Software
  • IP PBX
  • Call Center Solutions
  • GSM Gateways
  • IVR
  • Voice Blast
  • ATAs and all Accessories
  • VoIP Services
  • IP Phones
  • …… And More

Read More

fall in love with our features

Real Time Stats

Dashboard to show the Real Time Statistics of the Trunk, Extensions, Conferences and Queues. Silent Monitoring by Administrator with Barge-in and Whisper

Distributed Office

All Distributed Locations are brought under one Communications Network

Integration with CRM

The Phone System is integrated with any Third Party Software facilitating Click to Call and Customer Page Pop-Up and fetching Call Records and Data to the Application

Mobile Client on Wi-Fi

Get your extension calls on your mobile over Wi-FI when you are not seated at your desk

Voice Mail to E-mail

Voice Mails during Off Working Hours are automatically send to the individual E-mails associated with the extns

Easy to use interface

Making IP Communication Easy to Use with Digital Interface that is User Friendly