General Queries

EPABX VS IP PBX

 

  • It uses your LAN- An IP-PBX business phone system will reside on your network using your existing LAN. The PBX server is only a short distance away, so signaling distance and time (latency) is very short and does not depend on traveling over the Internet and other networks.
  • Lower operational costs over time– In addition to taking advantage of lower cost VoIP routing, purchasing your own IP-PBX lowers costs over time.  When using hosted VoIP the initial costs are most likely lower, but monthly subscription costs are ongoing and higher over time when compared to an IP-PBX.   An business owned IP-PBX will usually result in lower averaged monthly operating costs especially for systems with a higher number of users.
  • Easier to configure and install than proprietary phone systems- Proprietary phone systems can be cumbersome and difficult to navigate around their software to configure and install.  An IP-PBX system will be much more familiar to computer savvy people, especially someone who has experience with  networks.  This can be especially true for Asterisk based systems that have a front-end GUI such as FreePBX.
  • Simpler Management- The GUI of an IP-PBX will be much more user friendly than traditional PBXs.  This allows for easier changes and additions.
  • Easy to move phones- Because phones are IP based, they are like PCs, move them from one connection to another and they find home and connect right back up to the PBX server.  No longer are the days when a simple phone move needs to have cross connects changed and a phone technician making a billable service call.
  • Unified MessagingHaving the ability of receiving and listening to your your messages from your Outlook inbox, along with PDFs of faxes increases communication and productivity.  Integration with work applications, such a CRM packages can help business perfrormance.
  • Branch offices– can be added to an existing system and connected through an Internet connection.  (Again lower cost, with the IP-phones being the major cost of the hardware needed.)
  • Remote Extensions– employees can plug in a compatible IP- Phone at home to their Internet connection and be extension dialing.
  • Cost savings by connecting to VoIP providers via SIP trunking- Using SIP trunking with an in house IP-PBX can connect to lower cost VoIP providers; reducing phone bills, especially long distance and International calls.
  • More choices- Major companies that have built PBXs are now focused on IP connectivity, but even better are all the upstart companies that are building Asterisk IP-PBXs with lower prices and vendor neutral hardware.

 

What are the Benefits of Unified Communications?

1. One single, flexible infrastructure

One server, one interface – all your communications in one place means easy management. You can even choose to have absolutely no hardware on-site, meaning your unified comms solution will sit in the Cloud, giving you even less to worry about. Equally you can choose to install hybrid solutions – combining the use of the Cloud and on-premise hardware.

You do not have to be an IT whiz to use any of our consolidation services either, with one user interface for all staff across a range of devices most applicable to them. You have complete control over your own infrastructure with easy and real time access to reports and information.

As it is extremely flexible, businesses can scale up for busy periods like Christmas and down for quieter times of the year, allowing you to experiment new ideas at minimal cost. This also means that you are investing in a life-long solution that allows you to grow your business with a platform that grows alongside you.

2. Reduced Costs

Instead of paying for numerous separate products for your business that do not sit in sync, you can combine all the tools you need into one monthly cost – and with UC, you only pay for what you use. Your unified communications platform will save you costs by:

  • Limiting the need for expensive hardware to sit on site – no expensive installation or maintenance bills
  • Reducing overall system costs by 40-60% by replacing legacy hardware with UC servers
  • Lowering messaging costs by 50-80%
  • Reducing travel expenses  by an average of 20-40% due to more effective communication regardless of location
  • Lowering building costs by 30-40% as you are able to have more staff on the road or working at home
  • Reducing landline and mobile bills by using the internet to place calls or making calls on your mobile via the office phone system
  • Reducing bills for phone and audio conferencing by 20-40% due to high quality of VoIP and video

3. Green IT

Unified comms can reduce your carbon footprint by restricting the employees need to travel. Furthermore, as there is less hardware on site to keep operative, you can dramatically save in energy bills too.

UC solutions are the greenest IT solutions on the market due to their virtual platform. As your employees work from home this also helps the environment as they will be less likely to use their cars for long journeys to the office.

4. Improved Productivity

Convergence offers the ability to significantly improve how individuals, groups and companies interact. This is because streamlining communications into a single platform that is easy to deploy increases response times and bridges gaps between dispersed teams. Real time, effective communication can increase decision making in the business as well as promptly accelerate sales cycles.

By introducing remote working policies you can also increase productivity at home, as studies have shown that staff working away from the office are on average up to 25% more effective.

Unified comms allows employees to see important presence updates in real time, including images, location information and a range of ways to contact a colleague. By getting in touch with a person via the best method for them, you are able to increase productivity by ensuring you always get the right information, from the right person at the right time.

5. Hyper Mobility

As mentioned previously one of the biggest advantages of UC is this shift in dependency from the physical bricks and mortar of the office. Work patterns are shifting and as such it is predicted that remote working will be a mainstream policy by 2020, those businesses investing in home and remote working are already seeing substantial advantages.

UC caters to the perfect idea of ‘hyper mobility’ by giving access to the office via a range and multitude of devices; smartphones, PCs, laptops, tablets and dongles. This means you are able to create your office environment anywhere you please – and work just as effectively.

Integrating mobile services with your office phone system, further lowers business mobile contracts by allowing your staff to make calls via the phone system from anywhere in the world.

Unified Communications – Future-led, next gen services

Unified communications is not that complicated to understand and is actually much simpler than many of the tools your office already deploys. Many businesses who want to do more with less, increase staff morale and customer service during hard economic times are realising that consolidating comms and IT is a way to stay ahead.

Why Asterisk is the FUTURE OF TELEPHONY?

One of the major benefits of Asterisk Solutions is that it is free and open source. Open source means its code is available hence you can modify and customize this PBX Solution as per your business requirements and use the Asterisk Solutions functionality alongwith new added features to power your work.