astTECS Call Center Solutions

astTECS Call Center Solutions in an Open Source VICIdial Platform. The agent screens and reports are customized to suit any business requirements.

 

Both Outbound and Inbound with Predictive Dialling, In-built IVR, Voice Logger, Customizable Agent Screen and Reports linked to the Voice Files. The Ultimate and Affordable Solution for any Customer Care.

astTECS MC-Tel (Mobile Cloud Call Centre)

   

Mobile Cloud Telephony is an Innovative Call Centre, where the Agent Screen, Admin Dashboard and Analytics are on the Cloud with agents calling using a Mobile App. Huge savings on the infrastructure costs.