RAAL Systems is a telecom centric enterprise based at Kochi with a mission to provide affordable communication solutions with Open Source Technology. We are the partners of *astTECS providing IP PBX, Contact Centre Solutions, GSM Gateways and Voice Loggers. We have a dynamic team of young engineers vertically specialized in Asterisk™ ...More
RAALINK is developed to improve the process of communication with the customer, providing the right offer through the right channel at the right time. The big benefit of RAALINK is the ‘Visibility of Everything’ related to the customer by different departments in your company. It is focused on Customer Retention providing necessary analytics for the top management to track each and every customer activity to micro and macro levels. Besides being a database and software package, it is an application of the CRM Philosophy in its Entirety.